Squeaky Clean Turf (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit https://squeakycleanturf.com, request a quote, book a service, or purchase products, and how we use and protect that information.
Information we collect
We collect the following categories of information:
- Information you give us. Your name, email address, phone number, service or billing/shipping address, details about your yard and pets, and any notes you include with a quote request, contact form, or order.
- Order and payment information. When you buy a product or pay for a service, payment is processed by our payment providers (Shopify Payments and/or Stripe and PayPal). We receive confirmation of your purchase and the last four digits of your card, but we never store full credit-card numbers on our servers.
- Automatically collected information. Like most websites, we collect device, browser, IP address, and usage data through cookies and similar technologies to operate the site, remember your cart, measure traffic, and improve performance.
How we use your information
- To schedule, deliver, and follow up on turf-cleaning services.
- To process and fulfill product orders and provide order updates.
- To send appointment confirmations, reminders, receipts, and customer-service messages.
- To send marketing emails and, where you have opted in, promotional offers. You can unsubscribe at any time using the link in any email.
- To operate, secure, analyze, and improve our website and services.
- To comply with legal obligations and enforce our terms.
Cookies & analytics
We use cookies and similar technologies to keep your shopping cart working, understand how visitors use the site, and improve your experience. You can disable cookies in your browser settings, though some features (such as checkout) may not function correctly without them.
How we share your information
We do not sell your personal information. We share it only with trusted service providers who help us run our business, and only as needed to perform their services, including:
- Shopify — e-commerce, checkout, and order management.
- Payment processors (Shopify Payments, Stripe, PayPal) — to process payments.
- Email and SMS providers — to send transactional and marketing messages.
- Analytics and hosting providers (including Cloudflare) — to host and measure the site.
We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.
Marketing communications
If you opt in, we may send you promotional emails. Every marketing email includes an unsubscribe link, and you can opt out at any time by clicking it or emailing [email protected]. We will still send you transactional messages related to your orders or scheduled services.
Data retention
We keep your information for as long as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion at any time (see “Your rights” below).
Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing. To exercise any of these rights, email [email protected] and we will respond as required by applicable law.
Children’s privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
Contact us
Questions about this policy or your information? Contact us at [email protected] or (602) 962-3228. Squeaky Clean Turf is based in Mesa, AZ.